Get notifications on errors

Use error action settings to save preferences about error alert frequency and required error actions for monitors experiencing issues.

Please note that error actions for local and cloud monitors are separate. You can configure settings via the device watchlist for local monitors or the web app for cloud monitors.

To access error actions in the watchlist, click the hamburger icon ☰, then click on Error actions.

Accessing error actions settings

Alternatively, you can access error actions from the settings panel.

Accessing error actions settings

Configure your desired error settings here.

Accessing error actions settings

Options in Error actions configuration

  • Trigger Notifications: Use this checkbox to enable or disable error alerts.
  • Minimum time interval between notifications (in minutes): Set the amount of time to wait before triggering a new notification after the last one. Default is 15 minutes.
  • No. of consecutive errors to trigger notifications: Enter the number of consecutive errors that must occur before triggering a notification. Default is 5 errors.

Steps to add Error actions to team watchlist

If you are on the enterprise plan, you can add error actions specific to each team watchlist.

  1. Navigate to the specific team watchlist.
  2. Click the hamburger icon ☰.
  3. Select Error Actions from the list.
  4. In the pop-up window, configure the error actions.

How to view all monitors with errors?

In your watchlist, the left-hand side menu shows the option to view all monitors that have encountered errors. Click on Errors.

Accessing errored out monitors

Note: The error monitors list counter clears only when you fix the monitors, click on Clear Error Flag, or delete the errored monitor from the watchlist.

Suggested reading:

Was this article helpful? Leave a feedback here.